For many UK businesses and individuals, call forwarding is a handy feature that allows them to receive important calls at all times. Essentially, call forwarding involves redirecting incoming calls from one phone number to another.
The features of call forwarding are particularly useful in a professional setting, as workers may need to manage calls across different devices or locations. For example, a contractor might use call forwarding so that a call to the main business landline is redirected to their mobile phone while on the move.
While call forwarding can be a useful feature, some users will encounter issues when call forwarding not working becomes a problem. With this in mind, this post will look at a few of the most common call forwarding option not working issues that people encounter.
Call Forwarding Not Working: iPhone
Some iPhone users experience issues with call forwarding, which can be a result of incorrect settings, network issues, or system glitches. To resolve this issue, you will need to go into settings, tap on the phone section, and select call forwarding. You should then make sure that the feature is toggled on and that the correct forwarding number is entered. If you are still experiencing issues with call forwarding not working on iPhone, you could restart your iPhone or reset your network settings (keep in mind that this will erase any saved Wi-Fi networks and passwords).
Call Forwarding Not Working: Android
It is not just iPhone users who might find that call forwarding is not working on their devices. Call forwarding not working on Android can be another common problem that can stem from similar issues. To troubleshoot this problem, you want to select call forwarding in the settings menu and make sure that you have chosen the desired forwarding option.
Call Forwarding Connection Problem or Invalid MMI Code
If you encounter an error like a call forwarding connection problem or an invalid MMI code, it is likely that there are network issues or you have an incorrect code. First, make sure that you have a strong network connection to see if this resolves the problem. If you are inputting the code that you were given correctly, be sure to contact your carrier for assistance.
Call Forwarding Unexpected Response from Network
Unexpected response from network error is often a result of network congestion or miscommunication between your device and the carrier’s system. The best solution for both iPhone and Android in this situation is to reset your network settings and then reconfigure your call forwarding settings.
Call Forwarding Keeps Turning Off
If you find that call forwarding keeps turning off, this could be due to carrier restrictions, SIM issues, or software updates. The best steps to take if you encounter this issue include:
- Make sure Airplane mode is switched off
- Contact your carrier to make sure call forwarding is enabled on your plan
- Check the SIM for problems, such as scratches or incorrect position
Call Forwarding Not Working After a Software Update
Call forwarding not working can occur after completing a software update on your device. To fix this problem, go to call forwarding settings and make sure that call forwarding is enabled. If the problem persists, try restarting the phone and resetting network settings if it is still not working. If none of these solutions work, report the problem to your phone manufacturer or call forwarding provider.
Call Forwarding Option Not Working with VoIP or Internet-Based Numbers
If you are forwarding calls to Voice over Internet Protocol (VoIP) services like Skype or Google Voice, you might occasionally have a few problems. You should check that your VoIP provider is compatible with your mobile carrier and that the number is entered correctly in call forwarding settings. You can also test call forwarding with a regular phone number to make sure that it is not a VoIP issue.
Call Forwarding Issues With Dual SIM Phones
Some dual SIM users report a call forwarding issue where the feature does not work on one SIM. To resolve this issue, make sure that the right SIM card is selected for call forwarding in your phone settings. If there is only one SIM that supports call forwarding, you need to make sure that this is the one in the active slot.
Calls Are Forwarding to the Wrong Number
You want to make sure that calls are forwarded to the right number so that you can take calls while on the move. If you find that calls are being forwarded to the wrong number, this is usually a quick and easy fix by putting the correct number under settings. If your provider handles the settings on their end, get in touch and make sure that they have the right phone number listed.
Call Forwarding Only Works Sometimes
If you find that call forwarding only works sometimes, you might want to see if call forward conditional is enabled. This is a setting that means that calls will only be forwarded in certain situations, such as when the line is busy. To fix this problem, you need to check the configurations for conditional call forwarding options and set them up so that they align with your needs.
General Advice
The above are the most common issues that users face with the call forwarding feature. If you find call forwarding not working on iPhone 11 or any other device, it is always a good idea to check your settings, restart your device, and reset your network settings. If the problem persists after this, it is worth contacting your carrier to make sure that call forwarding is enabled and that there are no problems on their end.
If you are wondering why won’t call forwarding work on iPhone or Android, hopefully, this troubleshooting guide will help. Call forwarding can be a handy feature for businesses and individuals alike as a way to redirect calls from one number to another and the ability to choose a number, but the call forwarding option not working can lead to missing an important incoming call.
If you’ve tried everything and call forwarding still isn’t working, don’t worry. Sometimes, these things need a bit of expert help to get sorted.
That’s where Landline Anywhere comes in. Landline Anywhere helps UK businesses and individuals stay connected by providing virtual landline numbers that forward calls straight to your mobile. So, whether you’re on the move or working remotely, you won’t miss anything. This service includes 1,000 minutes, a UK landline number, voicemail to email, and an online portal to manage everything in one place.
You can pick a number that suits your business—local (01/02) or national (0330). Features like out-of-hours automation and timed call diverts mean you stay in control and sound professional, even when you’re not at your desk.
With Landline Anywhere, staying reachable doesn’t have to be complicated. It’s a simple, smart way to manage your business calls without missing what matters.